Heritage Music

Question 1

How do I purchase my festival passes?

Answer

Through our secure online store HERE Mail check with name, phone number, mailing address and detailed ticket request to Heritage Music, 34 Poplar Avenue, Wheeling, WV 26003

Question 2

When are passes no longer available?

Answer

Advance ticket sales stop midnight on Wednesday, two days before the start of the festival.

Question 3

When do single day passes go on sale?

Answer

Single day passes will be available online one month before the festival. Single day passes are sold at the gate.

Question 4

Do passes sell out?

Answer

Passes have not sold out in the past. To gaurantee entry to the Heritage Music BluesFest purchase your passes HERE.

Question 5

What is the capacity of the Heritage Port Amphitheater?

Answer

5000 attendees

Question 6

How much is a child's ticket?

Answer

Children 10 and under, accompanied by an adult, are admitted free of charge. Children older than 10 will need an individual ticket for admission.

Question 7

Do you have a ticket refund policy?

Answer

Yes, if you are unable to use your Weekend, VIP or Backstage VIP Pass to the Heritage Music BluesFest, return them to us TWO WEEKS before the festival for a refund of the purchase price paid minus 10% for processing or a full credit for the next year’s festival. Passes purchased within TWO WEEKS of the festival that need to be refunded will receive a credit for the next year's BluesFest.

Question 8

Can I come and go as I please?

Answer

Yes, your pass includes a HMBF wristband that allow you to enter and exit as you wish during festival hours.

Question 9

When do I get my passes?

Answer

All Presale passes are mailed two weeks prior to the event. If staying at the McLure Hotel, your pass will be available at the McLure Hotel upon check-in.

Question 10

Do you offer Hotel Packages?

Answer

The McLure Hotel is the official HMBF host hotel. You can contact them directly for Festival Packages and find other hotels that offer HMBF discounts on our Hotel page.

Question 11

Where is the McLure Hotel?

Answer

1200 Market Street, Wheeling, WV 26003 .3 miles, a three minute walk from the HMBF Main Gate

Question 12

Are there reserved seat passes?

Answer

No. The Heritage Music BluesFest provides festival style seating in the amphitheatre, but does not guarantee a seat to all guests.

Question 13

Do I need to bring a chair?

Answer

You may bring your own chair, if you wish; however, folding chairs are provided in the amphitheater.

Question 14

Are coolers allowed?

Answer

Small coolers that fit under your chair are allowed. All bags and coolers are subject to search. No glass containers or alcohol may be brought into the Heritage Port Amphitheater.

Question 15

Is food and beverage available at the festival?

Answer

Yes, reasonably priced food and beverage are for sale at the festival.

Question 16

Could the festival be canceled due to weather?

Answer

Only the most extreme weather circumstances that could threaten the safety of attendees will result in cancellation.

Question 17

What kind of bathroom facilities are available?

Answer

There are well-maintained restrooms at the WesBanco Arena located on Water Street at the south end of the festival, as well as portable facilities at the North end.

Question 18

Is the venue handicap accessible?

Answer

Yes. The Heritage Port Amphitheater is wheelchair accessible. If additional assistance is needed please alert an HMBF volunteer at the main gate.

Question 19

Are pets allowed?

Answer

Small pets are allowed but must remain on leash at all times and are only permitted in the outside grassy perimeter of the amphitheater. Please clean up after your dog and be mindful of other pets in the area.

Question 20

Are canopies or tents allowed?

Answer

See our Canopy Policy HERE

Question 21

Are umbrellas allowed?

Answer

Yes, umbrellas are permitted but please be respectful to guests behind and around you. Large shade umbrellas are only permitted in the outer grassy perimeter.

Question 22

Is smoking permitted?

Answer

The Heritage Port Amphitheater is a smoke-free facility.

Question 23

Is there a phone number to call for more information?

Answer

You can reach us at 304.238.6064. Please leave a detailed message.

Question 24

Where can I park my car?

Answer

There is no designated festival parking in Downtown Wheeling. Mobility Impaired Accessible parking spots are on 12th St between Water and Main Streets at a first-come basis. Free on-street parking in downtown Friday after 4 PM and all day Saturday and Sunday. There are privately owned surface lots available throughout downtown and the Byrd Intermodal Parking Garage is located at 14th and Main.

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