Festival FAQs 

 

Where do I get tickets?

• Through our online store HERE

• Mail check with name, phone number, mailing address and detailed ticket request to

  • Heritage Music, 34 Poplar Avenue, Wheeling, WV 26003

• Call 304.232.8705

 

Can I get hotel packages there too?

• Yes

 

When do single day tickets go on sale?

• Single day admissions are put on sale at the gate depending on availability

 

Do tickets sell out?

• Tickets have not sold out in the past. Sold out capacity would be 5000 attendees

 

What is the capacity of the Heritage Port Amphitheater?

• 5000 attendees

 

How much is a child's ticket?

• Children under 10, accompanied by an adult, are admitted free of charge

 

Do you have a ticket refund policy?

• Yes, If, for any reason, you are unable to use your Pre-sale, EarlyBird, or Advance Three Day Ticket Package to the Heritage Music BluesFest, return them to us TWO WEEKS before the festival for a refund of the purchase price paid minus 10% for processing or a full credit for the next year's BluesFest

• Tickets Purchased within TWO WEEKS of the festival will receive a credit for the next year's BluesFest.

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Can I come and go as I please?

• Yes, you will be issued wristbands that allow you to enter and exit as you wish during festival hours

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When do I get my tickets?

• McLure Tickets are provided for you at check-in

• All Pre-sale tickets are mailed two weeks prior to the event, your email receipt serves as your proof of purchase

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Are there reserved seat tickets?

• NO, the VIP tickets include your choice of any amphitheater seat and admission to the after-jams at local establishments

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Do I need to bring a chair?

• You may bring your own or folding chairs are provided in the Amphitheater

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Are coolers allowed?

• Small coolers that fit under your chair are allowed. No glass, cans or alcohol may be brought into the Heritage Port Amphitheater

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Is there food and beverage on site?

• Yes, reasonably priced food and beverage are for sale at the festival

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What is the distance of the hotels included in the package?

• Two to three city blocks

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Would the festival be canceled due to weather?

• Only the most extreme weather circumstances, that could threaten your safety, is reason for cancellation

Follow the "Contact Us" link if your query is not listed