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Festival FAQs 


Where do I get tickets?

  • Through our online store HERE

  • Mail check with name, phone number, mailing address and detailed ticket request to

    • Heritage Music, 34 Poplar Avenue, Wheeling, WV 26003

  • Call 304.232.8705


Can I get hotel packages there too?

  • Yes


When do single day tickets go on sale?

  • Single day admissions are put on sale at the gate depending on availability


Do tickets sell out?

  • Tickets have not sold out in the past. Sold out capacity would be 5000 attendees


What is the capacity of the Heritage Port Amphitheater?

  • 5000 attendees


How much is a child's ticket?

  • Children under 10, accompanied by an adult, are admitted free of charge


Do you have a ticket refund policy?

  • Yes, If, for any reason, you are unable to use your Pre-sale, EarlyBird, or Advance Three Day Ticket Package to the Heritage Music BluesFest, return them to us TWO WEEKS before the festival for a refund of the purchase price paid minus 10% for processing or a full credit for the next year's BluesFest

  • Tickets Purchased within TWO WEEKS of the festival will receive a credit for the next year's BluesFest.

Can I come and go as I please?

  • Yes, you will be issued wristbands that allow you to enter and exit as you wish during festival hours

When do I get my tickets?

  • McLure Tickets are provided for you at check-in

  • All Pre-sale tickets are mailed two weeks prior to the event, your email receipt serves as your proof of purchase

Are there reserved seat tickets?

  • NO, the VIP tickets include your choice of any amphitheater seat and admission to the after-jams at local establishments

Do I need to bring a chair?

  • You may bring your own or folding chairs are provided in the Amphitheater

Are coolers allowed?

  • Small coolers that fit under your chair are allowed. No glass, cans or alcohol may be brought into the Heritage Port Amphitheater

Is there food and beverage on site?

  • Yes, reasonably priced food and beverage are for sale at the festival

What is the distance of the hotels included in the package?

  • Two to three city blocks

Would the festival be canceled due to weather?

  • Only the most extreme weather circumstances, that could threaten your safety, is reason for cancellation

Follow the "Contact Us" link if your query is not listed

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